From the Heart. Just Because.
Terms & Conditions
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Welcome
Welcome to Heart Touch Gifts (“we,” “our,” or “us”). Our business is built on the human touch—celebrating artistry over conformity and the deep emotions behind every gift. To support your gifting needs, we provide quality items, personalized products, and creative services.
By using our website (the “Site”) or services (the “Services”), you agree to these Terms & Conditions, as well as our Privacy Policy and Safe & Secure Shopping commitment. Please read them carefully before using the Site.
If you do not agree with these Terms, please do not use our Site or Services.
Updates to These Terms
We may update or modify these Terms & Conditions or any part of our Services at any time, with or without notice.
It is your responsibility to review this page periodically. Continued use of the Site after changes are posted means you accept those changes.
We are not liable for any impacts resulting from changes to these Terms.
Intellectual Property & Site Content
All content on this Site—including images, designs, text, artwork, graphics, logos, and layout—is owned by or licensed to Heart Touch Gifts and is protected by copyright, trademark, and other intellectual property laws.
You may:
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View and use the Site for personal, non-commercial shopping purposes
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Download or print content only for personal use
You may not:
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Copy, reproduce, modify, or redistribute Site content for commercial use
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Use our content, designs, or branding without written permission
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Reproduce, republish, distribute, sell, or upload our content (including books, articles, and layouts) to any other website, social media platform, or AI training model without express written permission.
All rights not expressly granted are reserved.
We may update, change, suspend, or discontinue any part of the Site or Services at any time.
Kids Circle Content
Materials in the “Kids Circle” section, including poetry workshops and printable activities, are provided for personal and educational use only.
You may:
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Print materials for classroom or personal educational use.
You may not:
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Sell or redistribute these materials.
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Publish them online or on other platforms.
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Use them for commercial promotion.
Services Description
Heart Touch Gifts provides gift-related products and services, including but not limited to:
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Personalized and custom-made gifts (including poetry and custom text).
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Gift recommendations and suggestions.
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Kids Circle creative activities.
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Product suggestions such as “You May Also Like” or “Shop By” features.
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Email communications related to our services.
We reserve the right to accept or decline customization requests at our discretion.
Orders, Shipping & Delivery
Orders are processed and shipped after completion of production.
Typical timelines:
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In-stock items: up to 4 business days (internal processing time)
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Personalized items: up to 7 business days (internal processing time)
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By Shipping Carrier: 3-5 business days
We ship within the United States and its territories using carriers such as USPS and UPS.
Delivery conditions:
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Someone must be available to receive the package when required
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Delivery times are estimates and may vary due to carrier delays or external factors
For more details, please refer to our Shipping & Delivery information page.
Privacy & Safe & Secure Shopping
Your privacy is important to us.
Our collection, use, and protection of personal information is governed by our Privacy Policy and Safe & Secure Shopping guidelines. These policies explain:
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What information we collect
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How it is used
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How it is stored and protected
By using our Site, you agree to these policies.
Acceptable Use of the Site
You agree to use our Site and Services only for lawful purposes and in accordance with these Terms.
You agree not to:
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Use the Site for illegal or unauthorized activities
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Attempt to gain unauthorized access to systems or user accounts
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Introduce viruses, malware, or harmful code
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Collect user data without permission
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Misuse or copy Site content or user information
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Harass, abuse, or harm others
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Create false identities or misleading information
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Spam, send unsolicited messages, or use the Site for chain letters or similar activities
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Infringe on our intellectual property rights
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Use the Site in a way that disrupts its normal operation
We reserve the right to determine what constitutes misuse and to take appropriate action, including restricting access or canceling orders.
User Content & Feedback
We welcome your feedback, ideas, and suggestions (“User Feedback”).
By submitting feedback to us, you agree that:
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We may use it freely for any purpose
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We are not required to provide compensation
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It becomes our property once submitted
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We may use it in marketing, product development, or promotional materials
Communications & Mailing List
You may unsubscribe from our mailing list at any time using the provided opt-out link or by contacting us directly.
We may also send you important updates regarding:
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Orders
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Policies
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Site changes
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Service updates
We reserve the right to manage or discontinue mailing list services at any time.
External Links
Our Site may contain links to third-party websites.
We are not responsible for:
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The content of external websites
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Their accuracy or reliability
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Any damages or issues resulting from their use
Accessing third-party sites is at your own risk.
Disclaimer
Our Site, products, and Services are provided on an “as is” and “as available” basis.
We do not guarantee that:
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The Site will always be error-free or uninterrupted
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Product descriptions or content will always be fully accurate or up to date
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The Site will meet all user expectations or requirements
We may update or modify content at any time without notice.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
Limitation of Liability
To the maximum extent permitted by law, Heart Touch Gifts and its owners, employees, contractors, and partners are not liable for:
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Any indirect, incidental, or consequential damages
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Loss of data, revenue, or profits
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Issues arising from use or inability to use the Site
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Delays, interruptions, or technical errors
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Third-party actions or service failures
Use of the Site is at your own risk.
Product Safety Disclaimer
Some products may include ingredients such as essential oils or spa-related materials.
Please:
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Read all labels and instructions before use
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Consult a professional if you have health concerns
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Avoid using products as a substitute for medical advice
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Gift Cards / E-Cards
Gift Cards (eCards) may be used toward purchases on our Site.
Important terms:
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Treat Gift Cards like cash
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Lost or stolen cards cannot be replaced
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Gift Cards are non-refundable
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No dormancy fees apply
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Cards should be used within 24 months of purchase
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They cannot be used for advertising or promotional resale
Termination of Service
We may suspend or terminate access to our Site or Services at any time if we believe a user has violated these Terms.
You may also stop using our Services at any time.
Termination may result in loss of access to services, and we are not liable for any resulting consequences.
Spam Policy
Spam, including unsolicited emails or bulk messaging, is strictly prohibited.
If we detect spam activity, we may:
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Suspend or block access
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Cancel orders
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Take legal action if necessary
If you believe spam is being sent through our Services, please contact us at: hearttouchgifts@aol.com
Indemnification
You agree to indemnify and hold Heart Touch Gifts harmless from any claims, damages, or legal fees arising from:
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Your use of the Site
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Your violation of these Terms
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Your misuse of our Services or content
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Your violation of any applicable laws
Governing Law
These Terms are governed by the laws of the State of New Jersey, United States.
Any disputes will be handled under New Jersey law.
Contact Information
For questions about these Terms, you may contact us at: hearttouchgifts@aol.com